At Extrapack, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase from our store. By using our website, you agree to the practices described in this policy.
1. Information We Collect
A. Personal Information
When you register, make a purchase, or contact us, we collect:
Full Name
Email Address
Shipping and Billing Address
Phone Number
Payment Details (processed securely via third-party gateways)
B. Non-Personal Information
We may collect non-identifiable information such as browser type, device information, IP address, pages visited, and time spent on the website to help improve user experience.
2. How We Use Your Information
Your information is used for legitimate business purposes only, including:
Processing and fulfilling your orders
Providing shipping and delivery updates
Responding to customer support inquiries
Sending marketing offers and updates (only with your consent)
Improving our website’s layout, functionality, and security
3. Cookies and Tracking
Extrapack uses cookies to personalize your experience and improve website functionality. You can disable cookies in your browser, but some features may not function properly.
4. Data Security
We use SSL encryption and secure payment gateways to ensure that personal and financial data remains confidential. Payment information is not stored on our servers; it is handled securely by trusted third-party processors.
5. Sharing Your Information
We do not sell or rent your personal information. We may share limited data with trusted partners who help operate our business, including payment gateways, courier partners, and analytics tools. All partners are bound by confidentiality and data protection agreements.
6. Your Rights
You have the right to access or update your personal information, request deletion of your data, and opt out of marketing communications. To exercise your rights, contact us at info@extrapackonline.com (update with your official email if different).
7. Third-Party Links
Our website may contain links to third-party websites. Extrapack is not responsible for the privacy practices of those sites. Please review their policies before interacting with them.
8. Children’s Privacy
Extrapack does not knowingly collect personal information from children under 13. If we learn we inadvertently collected such data, we will delete it immediately.
9. Updates to This Policy
We may update this Privacy Policy occasionally. All updates will be posted on this page with the revised date at the top.
10. Contact Us
For privacy concerns, contact:
Email: info@extrapackonline.com
Website: www.dev.extrapackonline.com